Terms of service

Terms of Service

By accessing and using the Potion Pals website, you agree to be bound by the following terms and conditions.

General

We reserve the right to update or modify these Terms of Service at any time. It is your responsibility to review this page periodically for changes.

Products and Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that product descriptions, images, or other content are completely accurate, current, or error-free.

Orders and Payments

We reserve the right to refuse or cancel any order at our discretion, including in cases where:

Products are unavailable
There are errors in pricing or product information
We suspect fraudulent or unlawful activity

All prices are listed in AUD and are subject to change without notice.

Shipping and Delivery

We aim to process and dispatch orders promptly. However, we are not responsible for delays caused by shipping carriers or external factors.

Once an order has been shipped, Potion Pals is not responsible for delays, loss, or damage caused during transit, subject to your rights under the Australian Consumer Law.

Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns, replacements, and refunds.

Use of Website

You agree not to misuse this website or engage in any fraudulent, unlawful, or harmful activity. We reserve the right to restrict or terminate access to our website if these terms are violated.

Limitation of Liability

To the maximum extent permitted by law, Potion Pals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Potion Pals and may not be used, reproduced, or distributed without permission.